Frequently Asked Questions
Find answers to common questions about our jewelry and services
Are your jewelry pieces hypoallergenic?
Yes, all Grayling Jewelry is 100% nickel-free and lead-free, specifically designed for those with sensitive skin.
How should I care for my jewelry?
To maintain brilliance, avoid contact with perfumes and lotions. Store your pieces in a cool, dry place and clean gently with a soft microfiber cloth.
What materials do you use?
We use high-quality materials including 14k gold fill, sterling silver, and ethically sourced gemstones to ensure durability and timeless appeal.
Do you offer custom sizing?
Many of our necklaces and bracelets can be adjusted. Please contact our support team for specific customization requests.
Can I track my order?
Once your order ships, you will receive an email with a tracking number to monitor your package's journey.
Is your jewelry handmade?
Yes, our pieces are handcrafted by skilled artisans who prioritize attention to detail and sustainable production methods.